"A productivity measurement system for human resources management" by Vivian C. Keenan

Document Type

Thesis

Date of Award

8-31-1988

Degree Name

Master of Science in Industrial Engineering - (M.S.)

Department

Mechanical and Industrial Engineering

First Advisor

Joseph Ellis Kopf

Abstract

A Productivity Measurement System was designed to meet the needs of a company's Human Resources management. This thesis presents the design, testing, and implementation of this system.

During the design stage, the jobs and main activities were identified and the key volume indicators were established. Data was collected using time studies, work sampling techniques and historical data. Time studies and historical data were used primarily to measure the information for the activities. Work sampling techniques proved to be very effective in obtaining measurements for personal time and unavoidable delays.

The data was analyzed and time standards were set for the key volume indicators for each job. This information was used to develop a prototype system which was tested for refinement.

After several modifications, a final system was developed and presented to management personnel via individual and group sessions. Upon formal approval, the system was reviewed with the rest of the staff during an inservice session.

This endeavor was started on November of 1986 and concluded with the system's implementation in July of 1987.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.