Document Type
Thesis
Date of Award
5-31-1983
Degree Name
Master of Science in Management Engineering - (M.S.)
Department
Industrial and Management Engineering
First Advisor
James L. Rigassio
Abstract
This thesis is an examination and evaluation of treating employee alcohol-related problems through a counseling program. Special attention has been given to the many aspects that must be considered for the implementation of a successful counseling program.
To gather the data for this thesis, a successful counseling program was observed and members of its counseling program staff, medical, labor relations, and personnel departments, along with its union representatives, were interviewed in order to draw on their experience and expertise in organizing, implementing and maintaining such a counseling program. A counseling program consultant, a representative of the New Jersey Department of Health, and a director of a counseling program used by a police organization, were also interviewed. In addition, research was done through local and national organizations dealing in the treatment of alcoholism.
Thus, this thesis assesses the important aspects of a successful counseling program as determined through the research done and the interviews conducted.
Additionally, a check-off list is provided which will prove helpful when attempting to either implement a new counseling program or audit an existing one.
Essentially this research has pointed out the importance of the following factors, upon which a counseling program's success rests:
A. Confidentiality
B. Top-Level Support and Commitment
C. A Separate Policy Statement
D. Plan Approach
E. Union Involvement
There are additional factors that have been found to be important and these are as follows:
F. Procedures for Identification and Referral
G. Qualification and Role of Counselor
H. Community Resources
I. Training
J. Medical Coverage
Recommended Citation
Conover, Lee G., "Design criteria for employee alcholism programs" (1983). Theses. 3518.
https://digitalcommons.njit.edu/theses/3518
Included in
Business Administration, Management, and Operations Commons, Operations Research, Systems Engineering and Industrial Engineering Commons
