Document Type

Thesis

Date of Award

9-30-1985

Degree Name

Master of Science in Computer Science - (M.S.)

Department

Computer and Information Science

First Advisor

Murray Turoff

Abstract

The office worker of tomorrow, who is very likely to be an 'information-worker', will be heavily involved with communication of any kind. Effective communication, however, can only be guaranteed if the user is in control of information overload.

OIRS, the Office Information Retrieval System, designed and developed as a Master Thesis, is an approach to support the office worker in storing, maintaining, and retrieving textual information. By providing the user with a tool to impose a self-defined and self-maintained structure upon information or references to it, information overload, which is caused by lack of information about information, can be decreased. Thus, timely retrieval of information and thereby control of information overload will result in more effective communication.

Extensive evaluation of OIRS has to verify the appropriateness of categorization and hierarchical structures and will guide follow-up work to improve user functions as well as the user interface.

Further research has to be done to understand dealing with information overload and to identify and analyze other determinants of effective communication.

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