Document Type
Thesis
Date of Award
5-31-1986
Degree Name
Master of Science in Management Engineering - (M.S.)
Department
Industrial and Management Engineering
First Advisor
Daniel S. Walsh
Abstract
The writer of this thesis was once involved in the order processing function with the company studied and recognized that there is a need for a better method of processing customer orders that could be applicable to other companies.
The company studied is considered a "high tech" company, meaning that it is engaged in the design; manufacture, and sale of the latest state of the art products that employ modern computer technology. It is ironic that this company, on the leading edge in its field; is in great need of reform in the office methods used to order its products.
It was the intent of the writer to accomplish two main objectives. One objective was to take the role of a systems analyst, in a sense, to study the current method of order processing in the company selected as an example and to describe a new system that would greatly improve the process. The other objective was to learn more about computer systems, including performing preliminary investigations, requirements definitions, systems studies, systems designs, and to learn more about the hardware that is available, what properly designed software can do, and how computer systems work.
These objectives were accomplished by conducting interviews and using references from the fields of computers, program management, and human factors.
Recommended Citation
Montrose, Michael, "The design of an order processing system" (1986). Theses. 3334.
https://digitalcommons.njit.edu/theses/3334
Included in
Business Administration, Management, and Operations Commons, Operations Research, Systems Engineering and Industrial Engineering Commons
