Document Type

Thesis

Date of Award

5-31-1990

Degree Name

Master of Science in Management - (M.S.)

Department

School of Industrial Management

First Advisor

Hindy L. Schachter

Abstract

To compete effectively in the global market-place of the 1990's, manufacturers and suppliers must give up the orthodox practices of the past and create more innovative, quality oriented partnerships. One way to do this is through vendor certification.

The implementation process is examined with particular emphasis upon total management involvement and commitment. A case study approach utilizes a literature search, questionnaires from a limited number of pharmaceutical companies in New Jersey, and questionnaires from primary and secondary component suppliers.

It is confirmed that the implementation of a vendor certification program is a slowly evolving process whose success is not dependent upon the size of the company, but is a reflection of management commitment, team involvement, and supplier agreement. This paper gives a frame to any mid-sized pharmaceutical company considering such a program.

Included in

Business Commons

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