Creating stakeholders for transportation research: Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects

Authors

Hindy Lauer Schachter, New Jersey Institute of Technology

Document Type

Article

Publication Date

1-1-2001

Abstract

This article explores factors that relate to how internal customers use the work completed for them by state department of transportation research bureaus. The influence of researcher-customer relations, top management values, actions of the federal government and industry, and credibility and time dimensions of the research process itself are examined. © 2001, Sage Publications. All rights reserved.

Identifier

84992923843 (Scopus)

Publication Title

Public Works Management Policy

External Full Text Location

https://doi.org/10.1177/1087724X0153005

ISSN

1087724X

First Page

231

Last Page

239

Issue

3

Volume

5

Recommended Citation

Schachter, Hindy Lauer, "Creating stakeholders for transportation research: Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects" (2001). Faculty Publications. 15230.
https://digitalcommons.njit.edu/fac_pubs/15230