A comparative content analysis of face-to-face vs. asynchronous group decision making

Document Type

Article

Publication Date

3-1-2002

Abstract

A field experiment was conducted to analyze the process and contents of group discussions. Groups solved a case study either orally or through an asynchronous computer-mediated communication system. Findings show that asynchronous groups had broader discussions and submitted more complete reports than their face-to-face counterparts. However, there was no difference in the ability to transfer information from the discussion to the report; under both conditions, about 15% of the issues mentioned in the discussion were omitted from the final report. In terms of coordination, face-to-face teams covered the case study questions sequentially, while asynchronous groups were more focused on solving their general disagreements. © 2002 Elsevier Science B.V. All rights reserved.

Identifier

0037208440 (Scopus)

Publication Title

Decision Support Systems

External Full Text Location

https://doi.org/10.1016/S0167-9236(02)00072-6

ISSN

01679236

First Page

457

Last Page

469

Issue

4

Volume

34

Fund Ref

National Science Foundation

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