Date of Award

Fall 1991

Document Type

Thesis

Degree Name

Master of Science in Industrial Engineering - (M.S.)

Department

Mechanical and Industrial Engineering

First Advisor

Suebsak Nanthavanij

Second Advisor

Layek Abdel-Malek

Third Advisor

Howard Gage

Abstract

This thesis presents a methodology for control panel design and layout along with a case study of an automated teller machine (ATM). A predictive model of human endurance and fatigue is developed from anthropometric, biomechanical and kinematics research. The layout problem is formulated to assign controls to locations to minimize the fatigue imposed on an operator performing a known set of tasks. A family of optimal and near-optimal layouts are found using conventional algorithms. The final hardware design refinements are suggested by human factors concerns. Ergonomic guidelines are also proposed for software aspects of the design. The methods and guidelines can provide hardware and software designers with useful insights into some human-machine interface considerations.

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