A hot bot: Testing effect of temperature on feeling of classness when interacting with a chatbot

Document Type

Conference Proceeding

Publication Date

1-7-2018

Abstract

This study examined the effect of touching a warm or cold surface while interacting with a chatbot to see if temperature contributes to feelings of closeness with the artificial conversational agent. Our two-group experiment (N= 44) found no differences between hot and cold conditions in people's liking of the chatbot, but found a main effect of existing favorable attitudes toward chatbots.

Identifier

85054854066 (Scopus)

ISBN

[9781450355629]

Publication Title

Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work

External Full Text Location

https://doi.org/10.1145/3148330.3154516

First Page

136

Last Page

139

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