Understanding perceived social support through communication time, frequency, and media multiplexity

Document Type

Conference Proceeding

Publication Date

4-18-2015

Abstract

We asked people (N=476) about their perceived social support from three groups of friends based on how they communicate with them: those whom they communicate only face to face, only through technology, or both. We found that communication time, frequency, and the number of channels they use to communicate (multiplexity) were related to their perceived social support from each of those groups. Applications with voice (Skype, telephone) were significantly related to emotional support.

Identifier

84954227774 (Scopus)

ISBN

[9781450331463]

Publication Title

Conference on Human Factors in Computing Systems Proceedings

External Full Text Location

https://doi.org/10.1145/2702613.2732866

First Page

1911

Last Page

1916

Volume

18

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