Evaluating public programs implementation: An exploratory case study
Document Type
Article
Publication Date
7-1-2010
Abstract
This paper discusses the importance of evaluating the implementation of public programs as an integral component of organizational actions performed by public administrations. Drawing on contributions from policy studies and organization theory, the authors assign a dual role to evaluation: valuable cognitive resource and accountability tool for the policymakers. This exploratory case study contributes to the literature on implementation evaluation by providing an encompassing theory-grounded perspective on a recent egovernment project by the City of Milan. The authors' preliminary findings confirm the heuristic potential of an evaluation approach where interdisciplinary inputs can enlighten not only the results, but also the process of design, adoption and the use of e-services. Copyright © 2010, IGI Global.
Identifier
77956370063 (Scopus)
Publication Title
International Journal of Electronic Government Research
External Full Text Location
https://doi.org/10.4018/jegr.2010070101
e-ISSN
15483894
ISSN
15483886
First Page
1
Last Page
13
Issue
3
Volume
6
Recommended Citation
Sorrentino, Maddalena and Passerini, Katia, "Evaluating public programs implementation: An exploratory case study" (2010). Faculty Publications. 6211.
https://digitalcommons.njit.edu/fac_pubs/6211