Evaluating public programs implementation: An exploratory case study

Document Type

Article

Publication Date

7-1-2010

Abstract

This paper discusses the importance of evaluating the implementation of public programs as an integral component of organizational actions performed by public administrations. Drawing on contributions from policy studies and organization theory, the authors assign a dual role to evaluation: valuable cognitive resource and accountability tool for the policymakers. This exploratory case study contributes to the literature on implementation evaluation by providing an encompassing theory-grounded perspective on a recent egovernment project by the City of Milan. The authors' preliminary findings confirm the heuristic potential of an evaluation approach where interdisciplinary inputs can enlighten not only the results, but also the process of design, adoption and the use of e-services. Copyright © 2010, IGI Global.

Identifier

77956370063 (Scopus)

Publication Title

International Journal of Electronic Government Research

External Full Text Location

https://doi.org/10.4018/jegr.2010070101

e-ISSN

15483894

ISSN

15483886

First Page

1

Last Page

13

Issue

3

Volume

6

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