An empirical study on the characteristics of question-answering process on developer forums
Document Type
Conference Proceeding
Publication Date
6-27-2020
Abstract
Developer forums are one of the most popular and useful Q&A websites on API usages. The analysis of API forums can be a critical steptowards automated question and answer approaches. In this poster,we empirically study three API forums: Twitter, eBay, and AdWords,to investigate the characteristics of question-answering process.We observe that +60% of the posts on all forums were answeredwith API method names or documentation. +85% of the questionswere answered by API development teams and the answers fromAPI development teams drew fewer follow-up questions. Our results provide empirical evidence in future work to build automatedsolutions to answer developer questions on API forums.
Identifier
85094174723 (Scopus)
ISBN
[9781450371223]
Publication Title
Proceedings International Conference on Software Engineering
External Full Text Location
https://doi.org/10.1145/3377812.3390897
ISSN
02705257
First Page
318
Last Page
319
Grant
CCF-1518897
Fund Ref
National Science Foundation
Recommended Citation
Li, Yi; Wang, Shaohua; and Nguyen, Tien N., "An empirical study on the characteristics of question-answering process on developer forums" (2020). Faculty Publications. 5202.
https://digitalcommons.njit.edu/fac_pubs/5202
