Enhancing the retailer gift card via blockchain: Trusted resale and more
Document Type
Article
Publication Date
1-1-2021
Abstract
Though the retailer gift card has been an ultra-practical marketing tactic to attract customers to spend more, it, on the contrary, also places a great number of customers in troublesome situations due to its current limitations. First, dealing with unwanted gift cards is often time-consuming, costly, or even risky due to the frequent occurrences of gift card resale frauds. Worse still, the issuance and redemption of gift cards happen inside the retailer as in a “black-box,” indicating that a compromised retailer can cheat customers (or even third-party auditors) to deny the issuances of some unredeemed gift cards. This paper proposes a practical middle-layer solution based on blockchain to address the fundamental issues of the existing gift card system, with incurring minimal changes to the current infrastructure.
Identifier
85100920480 (Scopus)
Publication Title
Journal of Database Management
External Full Text Location
https://doi.org/10.4018/JDM.2021010103
e-ISSN
15338010
ISSN
10638016
First Page
49
Last Page
68
Issue
1
Volume
32
Recommended Citation
Lu, Yuan; Tang, Qiang; and Wang, Guiling, "Enhancing the retailer gift card via blockchain: Trusted resale and more" (2021). Faculty Publications. 4421.
https://digitalcommons.njit.edu/fac_pubs/4421