Analysis of the effects of mode of communication on group decision making

Document Type

Conference Proceeding

Publication Date

1-1-1998

Abstract

Group Support Systems (GSS) have been the subject of many investigations and meta-analyses over the past decade. This study presents summarizes and analyzes the results of 100 experiments that used communication mode as an independent variable. The results suggest that use of a GSS improves decision quality, depth of analysis, equality of participation, and satisfaction over manual methods. Additionally, more detailed analysis suggests that task type, GSS type and the interaction of both have a moderating effect on adaptation and outcome factors.

Identifier

0031605380 (Scopus)

Publication Title

Proceedings of the Hawaii International Conference on System Sciences

ISSN

10603425

First Page

17

Last Page

26

Volume

1

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