Building trust in virtual teams
Document Type
Conference Proceeding
Publication Date
12-1-2001
Abstract
This paper presents a multidisciplinary study of trust development in virtual learning communities for anyone interested in improving virtual-presence interactions. First, qualitative analyses of faculty interviews are presented, showing online faculty role changes in cognitive, affective, and managerial activities. Then, faculty perceptions of online community building are correlated to theories of swift trust with a coding system and pattern analysis software. Finally, strategies for trust formation are suggested.
Identifier
0035683656 (Scopus)
Publication Title
IEEE International Professional Communication Conference
First Page
353
Last Page
366
Recommended Citation
Coppola, Nancy W.; Hiltz, Starr Roxanne; and Rotter, Naomi G., "Building trust in virtual teams" (2001). Faculty Publications. 15003.
https://digitalcommons.njit.edu/fac_pubs/15003
