Corporate software training: Is web-based training as effective as instructor-led training?

Document Type

Article

Publication Date

1-1-2002

Abstract

Web-based training has been both acclaimed as a self-paced, consistent, stand-alone alternative to traditional instructor-led training and disparaged for its high development costs and dearth of qualified trainers. Critics especially question its effectiveness. This case study tests the effectiveness of a stand-alone web-based training program and compares the results to that of an identical instructor-led course. The course provides highly task-oriented instruction for a computer software package and was developed using a proven instructional design methodology. The data from this study show that web-based training is as effective as instructor-led training for stand-alone software application training in a corporation.

Identifier

0036734921 (Scopus)

Publication Title

IEEE Transactions on Professional Communication

External Full Text Location

https://doi.org/10.1109/TPC.2002.1029957

ISSN

03611434

First Page

170

Last Page

186

Issue

3

Volume

45

Fund Ref

National Science Foundation

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