Minitrack: Electronic customer relationship management

Authors

Susanne Glissmann, University of St. Gallen
Nicholas C. Romano, Oklahoma State University
Lutz M. Kolbe, University of St. Gallen
Jerry Fjermestad, New Jersey Institute of Technology

Document Type

Conference Proceeding

Publication Date

1-1-2007

Identifier

39749194215 (Scopus)

ISBN

[0769527558, 9780769527550]

Publication Title

Proceedings of the Annual Hawaii International Conference on System Sciences

External Full Text Location

https://doi.org/10.1109/HICSS.2007.369

ISSN

15301605

First Page

149

Recommended Citation

Glissmann, Susanne; Romano, Nicholas C.; Kolbe, Lutz M.; and Fjermestad, Jerry, "Minitrack: Electronic customer relationship management" (2007). Faculty Publications. 13702.
https://digitalcommons.njit.edu/fac_pubs/13702