Introduction to electronic customer relationship management minitrack

Authors

Susanne Glissmann, University of St. Gallen
Nicholas C. Romano, Oklahoma State University
Lutz M. Kolbe, University of St. Gallen
Jerry Fjermestad, New Jersey Institute of Technology

Document Type

Conference Proceeding

Publication Date

9-16-2008

Identifier

51449120116 (Scopus)

ISBN

[0769530753, 9780769530758]

Publication Title

Proceedings of the Annual Hawaii International Conference on System Sciences

External Full Text Location

https://doi.org/10.1109/HICSS.2008.298

ISSN

15301605

Recommended Citation

Glissmann, Susanne; Romano, Nicholas C.; Kolbe, Lutz M.; and Fjermestad, Jerry, "Introduction to electronic customer relationship management minitrack" (2008). Faculty Publications. 12685.
https://digitalcommons.njit.edu/fac_pubs/12685