Empirical evidence of information overload constraining chat channel community interactions
Document Type
Conference Proceeding
Publication Date
12-1-2008
Abstract
Prior work has demonstrated that the impact of individual information-processing limits can be observed in dynamics of mass interaction in asynchronous collaborative systems (Usenet newsgroups and email lists). Here we present the first evidence of such impacts on synchronous social interaction environments through the analysis of an Internet Relay Chat network. We highlight how shared public discourse in chat channels appears to be limited to 40 posters in any 20 minute interval, even as the number of channel users increases well into the hundreds. We discuss our findings in terms of understanding the relationship between online community space types and the user interaction dynamics they support. Copyright 2008 ACM.
Identifier
77950800731 (Scopus)
ISBN
[9781605580074]
Publication Title
Proceedings of the ACM Conference on Computer Supported Cooperative Work CSCW
External Full Text Location
https://doi.org/10.1145/1460563.1460616
First Page
323
Last Page
332
Recommended Citation
Jones, Quentin; Moldovan, Mihai; Raban, Daphne; and Butler, Brian, "Empirical evidence of information overload constraining chat channel community interactions" (2008). Faculty Publications. 12495.
https://digitalcommons.njit.edu/fac_pubs/12495
