Face to face matters: Communication modality, perceived social support, and psychological wellbeing

Document Type

Conference Proceeding

Publication Date

5-6-2017

Abstract

This study examines the relationship between psychological wellbeing and perceived social support received from friends, differentiating groups of friends based on the communication modality the individual uses to communicate with them. Three communication modalities were examined: friends that communicate 1) only face-to-face, 2) only through computer-mediated communication, or 3) both. Results from a survey (A/= 283) indicate that sociability, a dimension of extraversion, moderates the effect of communication modality on perceived social support. Social supportregardless of modality-increases positive affect, but only support from friends communicated with face-toface is associated with lower levels of loneliness and higher levels of life satisfaction in comparison to support received from friends that only communicate through mediated means.

Identifier

85019623776 (Scopus)

ISBN

[9781450346566]

Publication Title

Conference on Human Factors in Computing Systems Proceedings

External Full Text Location

https://doi.org/10.1145/3027063.3053267

First Page

3019

Last Page

3026

Volume

Part F127655

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