Virtual Group Strategic Decision Making Using Structured Conflict and Consensus Approaches

Document Type

Article

Publication Date

1-1-2005

Abstract

Do procedures that improve face-to-face decision meetings also improve virtual “meetings”? Might the effectiveness of such procedures improve with practice? This longitudinal experiment investigated the efficiency, effectiveness and group member perceptions of dialectical inquiry (DI) and constructive consensus (CC) approaches to strategic decision making in a virtual (distributed) Computer-Mediated-Communications (CMC) environment. There were no differences between DI and CC groups in terms of decision effectiveness. However, this result has not been unusual in CMC research. DI groups had significantly higher perceived depth of evaluation than CC groups. CC groups reported greater decision acceptance and willingness to work together again than DI groups. The results are discussed in terms of their implications for Group Support Systems research and design in the era of the World Wide Web. © 2005, IGI Global. All rights reserved.

Identifier

85001850105 (Scopus)

Publication Title

International Journal of E Collaboration Ijec

External Full Text Location

https://doi.org/10.4018/jec.2005010103

e-ISSN

15483681

ISSN

15483673

First Page

43

Last Page

61

Issue

1

Volume

1

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