A case study in e-business process reengineering readiness

Document Type

Article

Publication Date

7-1-2002

Abstract

A field study was conducted to determine organizational readiness for implementing E-business solutions by utilizing drivers suggested in the business process reengineering literature. Based on a literature review, we theorized a schematic framework to reflect the anticipated relationships between the independent variables of technology team capabilities, nature and scope of legacy business applications, high-tech resources, value-chain, management expertise, supply chain management and enterprise resource management, and the dependant variable of E-Business readiness. A survey collection method comprised of a 29item questionnaire was used. The study was carried out with a sample population from employees in various departments of a large, multinational pharmaceutical company. Data analysis of project hypotheses showed that 47.7% of the variance of E-Business readiness was explained by the five independent variables, and that management expertise had the most significant influence. Recommendations directed at the senior management and E-Business Teams include the importance of having an E-Business team to manage new technology, and the need to create synergy between the organizational functions and departments. Though this analytical field study was conducted in a framework of one case study, results can be used to establish a foundation for a comprehensive study across business firms. © 2002, MCB UP Limited

Identifier

79958111640 (Scopus)

Publication Title

Journal of Systems and Information Technology

External Full Text Location

https://doi.org/10.1108/13287260280000767

e-ISSN

17588847

ISSN

13287265

First Page

13

Last Page

30

Issue

1

Volume

6

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