Information "Bridging" in a global organization

Document Type

Conference Proceeding

Publication Date

12-1-2007

Abstract

This paper describes an interview study investigating the collaborative information-seeking and - sharing practices of a global software testing team. A site located in Europe was used as a temporal bridge to help in managing time zone differences between the US, China and India. All sites utilized this bridge for critical, synchronous information seeking. Interviews suggest that bridging can be a taxing job and that the success of the bridging arrangement depended upon an intricate balance of temporal, infrastructure and cultural factors Copyright © 2007 Allen Milewski, Marilyn Tremaine, Richard Egan, Suling Zhang, Felix Köbler, Patrick O'Sullivan and IBM Corp.

Identifier

77953629506 (Scopus)

Publication Title

Proceedings of the 2007 Conference of the Center for Advanced Studies on Collaborative Research Cascon 07

External Full Text Location

https://doi.org/10.1145/1321211.1321258

First Page

346

Last Page

355

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