Selecting the right knowledge management tools: Software trends and key evaluation criteria
Document Type
Syllabus
Publication Date
12-1-2008
Abstract
In this chapter, we update earlier research on the state of the art Knowledge Management (KM) tools and present key evaluation criteria that can be used by organizations to select the applications that best meet their specific KM needs. We briefly describe tools currently available in the software industry to support different aspects of knowledge management and offer a framework for understanding how these tools are clustered based on the functionality they support. © 2009, IGI Global.
Identifier
84900045263 (Scopus)
ISBN
[9781605661407]
Publication Title
Knowledge Management Organizational Memory and Transfer Behavior Global Approaches and Advancements
External Full Text Location
https://doi.org/10.4018/978-1-60566-140-7.ch016
First Page
270
Last Page
280
Recommended Citation
Balmisse, Gilles; Meingan, Denis; and Passerini, Katia, "Selecting the right knowledge management tools: Software trends and key evaluation criteria" (2008). Faculty Publications. 12402.
https://digitalcommons.njit.edu/fac_pubs/12402
