In-group (Us) / out-group (Them) dynamics and effectiveness in partially distributed teams: A pilot study

Document Type

Conference Proceeding

Publication Date

12-1-2009

Abstract

As organizations that are dispersed collaborate, they often form partially distributed teams (PDTs). In Partially distributed teams, some members are collocated while others are geographically distant. In-Group / Out-Group Dynamics often occur in such teams, when co-located members treat one another as a preferential 'Us' vs. treating distant members as the outsider 'Them'. This paper presents a pilot study with 30 professionals, of factors contributing to reduction of such 'Us-vs.-Them' and to an increase in team effectiveness. The study examines partially distributed team challenges, as reported by participants, and relates them to Us-vs.-Them susceptibility. The pilot study also gives an insight into the negative impact that 'Us-vs.-Them' has on effectiveness. Lastly, it investigates policies that exist in partially distributed teams and their impact on both Us-vs.-them and effectiveness. Findings suggest that the concerns of partially distributed team members can lead to Us-vs.-Them occurrences and that there is a correlation between these occurrences and effectiveness (as Us-vs.-Them increases, effectiveness decreases). There is also evidence in the results that policy establishment is beneficial for partially distributed teams. © (2009) by the AIS/ICIS Administrative Office All rights reserved.

Identifier

84870387572 (Scopus)

ISBN

[9781615675814]

Publication Title

15th Americas Conference on Information Systems 2009 Amcis 2009

First Page

2816

Last Page

2826

Volume

4

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